Privacy Policy

The protection of personal data is important to us. Your personal data will be processed by us when visiting our websites, when using our services and when contacting us as a supplier, service provider or comparable contractual partner. In the following, we would like to inform you about the nature, extent and purpose of the processing of your personal data. The terms we use, such as “Processing” or “Responsible” follow the content of the definitions of the General Data Protection Regulation (GDPR).

This Privacy Policy describes how RoomBookingsxl and its affiliates (“we,” “us,” or “RoomBookingsxl”), process personal information in relation to your use of the RoomBookingsxl Website.

Information Needed to Use the RoomBookingsxl Website.

We collect personal information about you when you use the RoomBookingsxl Website. Without it, we may not be able to provide all services requested. This information includes:

  • Contact, Account, and Profile Information. Such as your first name, last name,  email address, phone number and profile photo, some of which will depend on the features you use.
  • Identity Verification and Payment Information. Such as images of your government-issued ID (as permitted by applicable laws), your ID number or other verification information, a selfie when we verify your ID, bank account or payment account information. If you are not an RoomBookingsxl Website user, we may receive payment information relating to you, such as when an RoomBookingsxl Website user provides your payment card to complete a booking. If a copy of your ID is provided to us, we may scan, use, and store information contained in your ID to verify your identity and for security purposes.

     Information You Choose to Give Us

    You can choose to provide us with additional personal information. This information may include:

    • Additional Profile Information. Such as gender, preferred language(s), city, and personal description. Some of this information as indicated in your account settings is part of your public profile page and will be publicly visible.

    • Information About Others. Such as a payment instrument belonging to another person or information about a co-traveler. By providing us with personal information about others, you certify that you have permission to provide that information to RoomBookingsxl Website for the purposes described in this Privacy Policy and you have shared the RoomBookingsxl Website Privacy Policy with them.

      Information Automatically Collected by Using the RoomBookingsxl Website and Our Payment Services.

      When you use the RoomBookingsxl Website and Payment Services, we automatically collect personal and other information. This information may include: Usage Information. Such as the pages or content you view, searches for Listings, bookings you have made, additional services you have added, and other actions on the RoomBookingsxl Website. Cookies and Similar Technologies As Described in Our cookies policy  Payment Transaction Information. Such as payment instrument used, date and time, payment amount, payment instrument expiration date and billing postcode, Stripe email address, your address, and other related transaction details. 

Provide, Improve, and Develop the RoomBookingsxl Website. We may process this information to:

  • enable you to access the RoomBookingsxl Website and make and receive payments,
  • enable you to communicate with other Members.
  • process your request.
  • perform analytics, debug, and conduct research.
  • provide customer service training.
  • send you messages, updates, security alerts, and account notifications.
  • process, handle, or assess insurance claims or similar claims.
  • personalize and customize your experience based on your interactions with the RoomBookingsxl Website, your search and booking history, your profile information and preferences, and other content you submit, and
  • enable your use of our enterprise products and accommodation services.

    Provide Payment Services. Personal information is used to enable, or authorize third parties to use, Payment Services, such as to:

    • detect and prevent money laundering, fraud, abuse, and security incidents, as well as conduct risk assessments,
    • comply with legal and compliance obligations (such as anti-money laundering regulations and sanctions enforcement),
    • enforce the Payment Terms and other payment policies, and
    • provide and improve Payment Services.
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